- You will have 7 days after an item is delivered to you to notify us that you want to return the item.
- We are committed to delivering your order accurately, in good condition, and as mentioned on our website. All items go through strict Quality Control before dispatching. However, there can still be many reasons for you to return the goods ordered.
- The product must remain unused
- The product is in original packing and no seals have been broken.
- Product labels are attached
- The product includes all the accessories, user manuals & promotion items if there were any with the purchase
- The customer will be responsible to send or return the parcel to us. Return postage will be paid by the customer.
If my returned product is not validated for return, how am I informed?
If your return does not meet the Quality Check criteria, then we will call you to explain the issue and send the item(s) back to you. We will arrange the delivery of the item.
Note: We will make 3 attempts to return the product to you. Please make sure to be available for scheduled delivery.